Privacy Statement
Privacy Statement
Effective Date: September 22, 2026
Last Updated: September 22, 2026
Steele Insurance Services (“Steele Insurance Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us.
This Privacy Statement explains what information we collect, how we use it, and when information may be shared in connection with our insurance services and website.
1. Information We Collect
We may collect information you voluntarily provide to us when you request an insurance quote, contact us, submit an inquiry, request information, or communicate with our agency.
Depending on the services you request, information may include:
Name and contact information.
Address, telephone number, and email address.
Information about your home, automobile, property, drivers, or other insured risks.
Vehicle and property information relevant to an insurance quote or application.
Information concerning prior insurance coverage or claims when voluntarily provided or required for insurance purposes.
Information submitted through our website forms.
Other information reasonably necessary to respond to your inquiry or provide insurance services.
SMS/text-messaging information is subject exclusively to Section 4 of this Privacy Statement.
2. How We Use Information
We may use information we collect to:
Respond to questions and requests.
Provide insurance quotes and information about insurance products.
Evaluate insurance needs.
Assist with applications, policy servicing, renewals, and other insurance-related matters.
Communicate with you about your inquiry or existing insurance relationship.
Connect you with insurance carriers or other insurance-related parties when necessary to provide requested insurance services.
Maintain and improve our website and services.
Maintain website security and prevent fraud or unauthorized activity.
Comply with applicable laws and legal requirements.
These general uses do not apply to SMS/text-messaging information. SMS/text-messaging information is governed exclusively by Section 4.
3. Insurance-Related Information
When you request insurance services, information you provide may be used to obtain quotations, evaluate eligibility, complete applications, communicate with insurance carriers, and provide insurance services.
Insurance-related information other than SMS/text-messaging information may be provided to insurance carriers, managing general agents, and other parties when reasonably necessary to provide requested insurance services.
SMS/text-messaging information is not provided to insurance carriers, managing general agents, or other third parties except as specifically permitted under Section 4.
4. SMS/Text-Messaging Privacy
This section applies specifically to information associated with our SMS/text-messaging program.
SMS Information We Protect
SMS/text-messaging information includes:
Mobile telephone numbers provided for SMS/text messaging.
SMS opt-in information.
SMS consent information.
SMS opt-out information.
Records documenting consent to receive SMS messages.
Information necessary to administer our SMS/text-messaging program.
No Sharing of Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
No Sale or General Sharing of SMS Information
Steele Insurance Services does not sell, rent, or share SMS/text-messaging information with third parties or affiliates for their own marketing, advertising, promotional, lead-generation, resale, or other independent commercial purposes.
SMS/text-messaging information is excluded from all general information-sharing permissions in this Privacy Statement.
Limited SMS Service Provider Exception
SMS/text-messaging information may be processed by Nextiva solely as necessary to provide, operate, maintain, or support SMS/text-messaging services on behalf of Steele Insurance Services.
Nextiva is not authorized by Steele Insurance Services to use SMS/text-messaging information for its own marketing, advertising, promotional, lead-generation, resale, or other independent commercial purposes.
Legal Disclosure Exception
SMS/text-messaging information may be disclosed when required by applicable law, regulation, court order, subpoena, or other valid legal process.
Any disclosure required by law or valid legal process will be limited to the information required by that obligation.
No Other SMS Sharing
Except for processing by Nextiva solely to provide our SMS service and disclosures required by valid legal process, Steele Insurance Services does not share or disclose SMS/text-messaging information to any third party.
No other provision of this Privacy Statement authorizes the sharing or disclosure of SMS/text-messaging information.
5. Website and General Information Sharing
We may share information other than SMS/text-messaging information when reasonably necessary to operate our business, provide requested insurance services, maintain our website, or comply with legal requirements.
Depending on the circumstances, this may include sharing information with:
Insurance carriers and managing general agents.
Insurance-related service providers and vendors.
Website, hosting, technology, and administrative service providers.
Professional advisers such as attorneys, accountants, or consultants.
Government agencies, regulators, law enforcement, or other parties when required by law.
Other parties when you authorize us to share the information.
None of these general information-sharing permissions apply to SMS/text-messaging information.
6. Website Forms
Information submitted through our website may be transmitted to Steele Insurance Services and to service providers that support our website or insurance quoting process.
SMS/text-messaging information is excluded from these general website-form sharing permissions and is governed exclusively by Section 4.
Please provide only information that is requested and reasonably necessary for your inquiry.
Do not submit passwords, Social Security numbers, financial account numbers, driver's license numbers, or other highly sensitive information through a general website contact form unless the form specifically requests that information through a secure process.
7. Cookies and Website Technologies
Our website may use cookies, analytics tools, pixels, and similar technologies to operate and improve our website.
These technologies may collect information such as pages visited, approximate location, browser or device information, and information about how visitors interact with our website.
We may use this information for website functionality, security, performance, analytics, and improving our website and services.
These website technologies do not authorize the use or disclosure of SMS/text-messaging information for purposes outside Section 4.
8. Third-Party Websites
Our website may contain links to insurance carriers, business partners, service providers, or other third-party websites.
Those websites are governed by their own privacy policies and terms. Steele Insurance Services does not control the privacy practices of third-party websites.
9. Communications
We may use contact information to respond to inquiries, provide requested insurance information, communicate regarding policies or accounts, and provide service-related communications.
SMS/text-messaging information is governed exclusively by Section 4.
For SMS communications, you may opt out at any time by replying STOP to an SMS message from Steele Insurance Services.
10. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, use, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
11. Data Retention
We retain information for as long as reasonably necessary to provide services, maintain business and insurance records, comply with legal and regulatory requirements, resolve disputes, and enforce agreements.
SMS opt-in and consent records may be retained as reasonably necessary to document consent, administer our SMS program, comply with applicable requirements, resolve disputes, and maintain appropriate business records.
12. Children's Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.
13. Your Privacy Choices
Depending on applicable law, you may have rights concerning personal information we maintain about you, including requesting access to or correction of certain information.
To make a privacy-related request, please contact us using the information below.
For SMS communications, you may opt out at any time by replying STOP to an SMS message from Steele Insurance Services.
14. Applicable Law
Steele Insurance Services is an insurance agency operating in South Carolina and is subject to applicable federal and state insurance laws and regulations.
Where applicable, specific laws or regulations may provide additional privacy protections or requirements.
15. Changes to This Privacy Statement
We may periodically update this Privacy Statement to reflect changes in our business, website, technology, or applicable legal requirements.
When we make changes, we will post the updated Privacy Statement on this website and revise the “Last Updated” date.
16. Contact Us
Steele Insurance Services
South Carolina
Phone: 843-604-4520
Email: teri@steele-ins.com
Website: www.steele-ins.com